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UnEasyJet

Over the past couple of years we've said only good things about the EasyJet flights we've taken from both Split and Zagreb. Through social media and real social interaction we've talked about the efficient and economic service we'd experienced. Maybe you are one of the skeptics we've tried to convince. If you are anyone we've encouraged to take advantage of cheap flights we would like to update our advice: when they hit you with a 'hidden' charge they'll hit you hard. Be warned! EasyJet cannot be blamed for the storm swirling around Zagreb airport yesterday morning and should be commended for the faultless second landing executed by their pilot after the first attempt had to be aborted at what appeared to be the very last moment. However the wake up call they gave us – three figures before breakfast – was of their doing. The check-in assistant tried to convince us the fault was ours; we'd added an extra bag to our booking but fail...